A platform for compliance-first conversation
Desert Link unifies AI Voice, Retail Voice, KYC/KYUC, real-time KPI APIs, and OpenAI & Claude integrations on one platform — recorded, transcribed, and stored on Amazon.
Trusted by operations & risk teams worldwide
The Platform
Seven capabilities, one contract — wired together so insight flows automatically from the first ring to the last KPI.
Human-grade conversational agents for inbound and outbound calls at scale.
Know Your Customer — verify identity, documents and risk in real time.
Know Your User's Customer — verification one layer deeper for B2B2C trust.
Sentiment, intent, topics and outcomes — surfaced automatically.
REST & webhooks streaming live KPIs to your stack — sub-second SLAs.
TTS, STT, and encrypted archives on Amazon S3 with full retention controls.
First-class integrations — bring your own model or use ours for any workflow.
How it works
Bring your numbers, carriers, CRM and identity data. Onboarding in days, not months.
AI and retail agents handle calls. KYC/KYUC verify identity in-line, with full audit trail.
Recordings, transcripts, and KPIs stream to your dashboards and AI models in real time.
Business Impact
Every Desert Link capability either grows revenue, lowers cost, or removes risk. Most customers see payback inside a quarter — and the platform compounds quietly from there.
Get in touch
See Desert Link in action — on your data, your workflows, your compliance requirements.