Recording · TTS · STT · Amazon S3
Every call captured at full fidelity, transcribed both directions, and stored in your own Amazon S3 with the encryption and retention you choose.
Trusted by operations & risk teams worldwide
Capabilities
Capture, transcribe, store and retrieve — with the controls regulators expect.
Separate tracks for agent and caller — perfect for QA and disputes.
Recordings land in your AWS account — you own the keys and the data.
AES-256, SSE-KMS, and WORM retention for regulatory holds.
Bleep or mask SSN, card numbers, and custom patterns in audio & text.
Auto-tier to Glacier, auto-delete after retention — set once, forget.
Stream any call from the dashboard or API — no download wait.
The detail
Desert Link never holds your recordings hostage. We write directly to the Amazon account you specify and you keep the keys.
Business Impact
A single regulatory dispute costs more than years of recording storage. Desert Link writes tamper-evident audio and transcripts straight to your AWS account — making every conversation a defensible business asset, not a liability.
Get in touch
See Desert Link in action — on your data, your workflows, your compliance requirements.